• Putting a Face on Change

    We had coffee last week with a friend who works in a large government agency. Its good work benefits thousands of people, but the work is very technical, very complicated. She said her senior leadership is “conservative”, meaning they don’t like to communicate or meet with the public. She also said the agency is changing the way it provides its services and is getting a rough ride from news[...]

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    First, Talk to Them.

    Over 15 years and more, Main Street has generated a big chunk of our income through the use of one phrase: “You should talk to people before you try to do that.” B.C.’s recent history is littered with project proposals and policy proposals that ended badly or have suffered damaging and expensive setbacks. Mines, pipelines, run-of-river power, gravel pits, waste incinerators. A harmonized [...]

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